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VoPay FAQ: Payment & Compliance Solutions for Sofware Platforms

Posted on October 11, 2024

What is Fintech-as-a-Service, and how can it benefit my business?

Fintech-as-a-Service (FaaS) enables software platforms to integrate advanced financial services—such as payment processing, compliance, and risk management—without building or maintaining complex infrastructure. VoPay's FaaS connects directly to your platform, allowing you to offer financial services that improve user experience and open new revenue opportunities. Whether you need to manage recurring payments, orchestrate financial processes, or automate payments, our solutions are designed to help your organization scale while focusing on your core business.

What kind of businesses or platforms are best suited for VoPay’s solutions?

While our solutions are versatile and industry-agnostic, our proven track record highlights the exceptional synergy that exists within the software space.  VoPay’s platform is designed for software companies and independent software vendors (ISVs) across several industries, including insurance, human resources, lending, property management, and real estate. That said, our flexible solutions can be customized for enterprises across various sectors. Whether embedding financial services for the first time or upgrading an existing payment system, VoPay simplifies the process by handling the infrastructure complexities for you. We work with both new entrants to the payment space (greenfield) and companies replacing or upgrading current systems, ensuring fast integration and scalability.

For example, Sparrow, a property management platform, used VoPay’s API to create a customizable payment system that efficiently handles complex rent payments, including features like splitting payments for collection and disbursement. This flexibility allows Sparrow to adapt as their platform grows.

In the payroll sector, Sage integrated VoPay’s advanced payment technology into their Business Cloud Payroll solution, automating payroll processes for SMBs. By reducing manual tasks, Sage helped clients save time and focus on strategic business activities.

What services does VoPay offer, and can they be customized to my business needs?

Our core value is helping software companies construct the necessary infrastructure before they even begin accepting payments. The first step is to integrate with VoPay's core platform. This integration enables partners to design the architecture of all entities and functions within their software, defining the relationships between them and how data and financial transactions are managed.

After integration, companies can use the VoPay platform independently of underlying services or customize how they leverage these services to suit their needs.

These services include:

Platform-as-a-Service: Manage financial infrastructure without needing to build or maintain it.

Payments-as-a-Service: Easily integrate and automate payment processes for a variety of transaction types.

PayFac-as-a-Service: Facilitate and manage payments for sub-merchants, fully customizable to your brand.

Treasury-as-a-Service: Comprehensive Cash Management & Treasury solutions at scale

Compliance-as-a-Service: Stay compliant with regulations and manage risk efficiently.

3rd Party Integration: Connect with existing ERPs and Accounting services for 360 financial ops.

These services give you the flexibility to scale and grow without the headache of managing complicated financial systems on your own. When leveraged, these services will save time, reduce operational costs, and simplify complex tasks like payments, data management, and compliance.

How does VoPay compare to other payment infrastructure providers?

VoPay has evolved from a payment processor into a Fintech-as-a-Service (FaaS) provider, addressing a critical market gap. Our core value proposition is to enable software companies to efficiently embed financial services into their platforms without the need to build and maintain complex infrastructure.

What sets VoPay apart is our comprehensive product stack, which goes beyond payments. Businesses gain access to a full range of global payment rails, as well as treasury management, compliance, reconciliation, and accounting tools—all of which can be embedded as white-label solutions for complete brand control. By integrating with your ERP and other business systems, VoPay automates payment workflows, reducing manual tasks and increasing operational efficiency. Whether managing high transaction volumes or entering new markets, VoPay equips your platform with scalable infrastructure to support growth and deliver value to your users.

How does VoPay help businesses generate new revenue streams?

Embedded payments offer various ways to generate revenue.

VoPay enables software platforms to create new revenue streams by integrating advanced financial services without the need for complex infrastructure. 

Here’s how:

Transaction Fees: Platforms can charge a percentage on each payment processed through VoPay’s Payments-as-a-Service.

Example: A property management software charges landlords a fee on rent payments made through the system.

White-Label Payment Solutions: By embedding or white-labeling VoPay’s solutions, platforms can charge for advanced payment services or offer tiered subscriptions.

Example: A freelancer platform integrates invoicing and payment collection, charging a small fee on transactions.

Cross-Border Payments: VoPay’s global payment rails allow platforms to facilitate international payments and currency conversions, generating additional revenue from transaction fees.

Example: A supply chain platform charges merchants for cross-border payments and currency conversions.

Value-Added Services: Platforms can offer advanced tools like treasury management, compliance, and accounting as premium features or bundled into higher subscription tiers.

Example: An accounting platform adds compliance and onboarding tools to their premium plan.

Automated Billing: Platforms can automate billing and recurring payments, charging fees for managing these automated processes, ideal for subscription-based services.

Example: A tuition management platform collects recurring fees automatically, charging a small fee for each transaction.

Affiliate Programs: Platforms can refer customers to VoPay’s services and earn commission on successful referrals, generating passive income.

Consider VoPay client Avesdo. This real estate technology company transformed its payment process by integrating VoPay’s solutions, automating manual workflows, and unlocking a valuable new revenue stream. Initially, Avesdo’s platform primarily served real estate developers. However, by embedding digital payments, they allowed home purchasers to process payments directly through the platform, creating a new customer segment. This expansion introduced a fresh revenue channel, fueling business growth and enhancing platform functionality.

How can VoPay improve customer satisfaction for my platform’s users?

Integrating VoPay’s financial services offers users simple payment options, real-time transaction updates, and automated financial processes that save time and reduce manual tasks. Take GiveWise, for example, a donation platform that integrates VoPay’s technology to streamline recurring payments and simplify donations using our eLinx Connect and Pay technology. This led to increased donor engagement and significantly reduced the administrative workload for charities. These features make your platform more user-friendly and efficient, increasing user satisfaction. A faster setup and a more transparent financial operation will help keep users engaged, reduce churn and improve their long-term value to your business. With VoPay’s built-in security and compliance tools, your platform remains secure, further building user trust.

Can VoPay’s solutions be customized for specific needs or industry requirements?

Yes, VoPay’s solutions are highly adaptable to fit the specific needs of your business or industry. Whether you're in sectors like lending, real estate, or property management, our platform can be customized to align with your payment workflows and compliance requirements. Beyond core services like payment processing and compliance, we tailor our offerings—such as PayFac-as-a-Service or Financial Data-as-a-Service—to support your growth and operational needs.

What payment rails does VoPay support?

VoPay supports traditional and new payment rails in the US and Canada, such as ACH, EFT, Interac e-Transfer®, VoPay Instant, Push-to-Card, Cross-Border Payments, and Real-Time Payments (US-Only). We continue to expand our support for global payment rails in every jurisdiction we operate in.

Does VoPay offer a white-label solution for branding?

Yes, VoPay offers a white-label solution that allows you to integrate financial services into your platform while maintaining complete control over your branding and user experience. This allows you to provide personalized financial services to your customers without the need to build or manage the infrastructure behind them.

How long does it take to integrate VoPay into my existing platform?

Integration typically takes around 3-4 weeks, depending on the complexity of your platform. VoPay has connectors for various vertical ERPs and enterprise solutions, and our agnostic platform supports quick integration with most software. The process includes solution consulting, technical setup, and thorough testing to ensure a smooth and efficient implementation.

Still have questions? Let’s talk about how VoPay can meet your unique needs.

Book a demo today and see how our platform can help you achieve your business goals.

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