To our clients, partners, stakeholders and community,
During these unprecedented and challenging times I wanted to update you on how we’re approaching the situation at VoPay as the novel coronavirus (COVID-19) continues to spread and impact our families, friends, businesses and communities. We are all in this together.
Our first priority is to ensure the health and safety of our people and help curtail the communal spread of this disease. In support of flattening the curve of the pandemic and following the guidelines set out by government officials and health authorities, we have temporarily instituted a work-from-home policy for all VoPay team members for the foreseeable future. We have also cancelled all business travel to reduce any risk of our employees being stranded internationally, and we currently have no plans to attend any events through the end of Q2 to support social distancing measures.
Fortunately, we are able and are accustomed to operating our business remotely. We have well-developed business continuity plans and have therefore experienced no disruption since enacting these policies.
Please be assured that our entire team is well-equipped to deliver an industry-leading digital payments solution and training to support businesses during this challenging period. This is a time for our communities to come together and for us to support one another. With that said we are deferring our setup fee for all small businesses that require an enhanced digital payments solution for 90 days from the date of sign up. Please get in touch if you have any questions.
Our decision-making with respect to COVID-19 will continue to be informed by the knowledge of local and national health authorities and we will continue to evaluate our policies as the situation evolves.
We truly appreciate your partnership, support and continued trust in us.
Take-care and stay healthy,
CEO & Co-Founder